Delivered by EVRI and despatched within 48 hours (Mon-Fri). We do not process orders and despatch goods Saturday and Sunday. Weekend orders are despatched Monday.

Delivered by EVRI and same despatched, if ordered before 1pm (Mon-Fri). We do not process orders and despatch goods Saturday and Sunday. Weekend orders are despatched Monday.

Returns and Cancellations

Non Personalised Goods:

We are so confident you will love our Sweet Gifts that you can return anything ordered within 28 days if not 100% satisfied.

Should you wish to return a purchase within 28 days, please contact us first. Please quote your order number and reasons for return and await a reply from us with confirmation.

We will be happy to refund or exchange any product, for any reason, provided it is in good / re saleable condition. You are obliged to take reasonable care of the goods whilst in your charge. On satisfactory return, we will refund your payment through the same payment method used to purchase the products.

Personalised Goods:

Please note: Bespoke, personalised goods are not subject to our returns policy and will only be refunded or exchanged if faulty. Please take care to check your personalisation before ordering. 

Refund of Delivery Charge

We will refund your original delivery charge plus the return delivery charge when a product is faulty, damaged or incorrectly shipped. However if the return is an unwanted product, we will not be liable for the direct cost of return.